This Return & Refund Policy applies to all purchases made through
https://swathihomefoods.in/ (“Website”) and is operated by Swathi Home Foods (“we”, “our”, “us”).
Please read this policy carefully before placing your order.
1. Nature of Products
Swathi Home Foods sells homemade food and edible products.
Due to the perishable and consumable nature of our products, we maintain a strict policy regarding returns and refunds.
2. No Return / No Exchange Policy
For hygiene and food safety reasons:
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❌ No Returns
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❌ No Exchanges
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❌ No Replacements
Once the order is delivered, it cannot be returned or exchanged under any circumstances, including:
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Change of mind
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Taste preference issues
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Incorrect order placed by customer
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Minor packaging damage without product leakage
3. Exceptions – Refund Eligibility
A refund may be considered only in the following case:
Duplicate Transaction
If a customer is charged more than once due to a technical error:
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The transaction will be verified.
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The excess amount will be refunded to the original payment method.
4. Refund Process (If Approved)
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Approved refunds will be processed and credited within 5–7 business days.
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Refunds will be credited to the original payment method used during purchase.
5. Cancellation Policy
Orders once placed cannot be cancelled, as products are prepared fresh.
6. Contact Information
For refund-related queries:
📞 +91-9441980079
📧 support@swathihomefoods.in
