Privacy Policy

This Privacy Policy describes how Swathi Home Foods (“we”, “our”, “us”) collects, uses, and protects your information when you visit or make a purchase from https://swathihomefoods.in/ (“Website”).

By using our Website, you agree to this Privacy Policy.

1. Business Information

  • Business Name: Swathi Home Foods
  • Registered Address:
    2, 1-3-50, OM Infra Apartments,
    Road Number 21, Saroor Nagar East,
    Hyderabad, Rangareddy, Telangana – 500035, India
  • 📞 Phone/WhatsApp: +91-9441980079
  • 📧 Email: support@swathihomefoods.in
  • 🌐 Website: https://swathihomefoods.in/

2. Information We Collect

a) Personal Information

When you place an order or contact us, we may collect:

  • Full Name
  • Phone Number
  • Email Address
  • Billing & Shipping Address
  • Order details

b) Payment Information

  • Payments are processed via secure third-party payment gateways.
  • We do not store debit/credit card numbers, CVV, UPI PIN, or banking details.

c) Technical Information

When you browse our Website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and usage data

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our products and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal and tax obligations

4. Sharing of Information

We do not sell or rent your personal information.

Your data may be shared with:

  • Courier and delivery partners
  • Payment gateway providers
  • Hosting or IT service providers
  • Government authorities when required by law

5. Cookies Policy

Our Website may use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Remember customer preferences

You may disable cookies in your browser settings; however, some features of the Website may not function properly.

6. Data Security

  • We implement reasonable technical and organizational measures to protect your personal information.
  • However, no method of online transmission or electronic storage is 100% secure.

7. Data Retention

We retain your information only as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Meet legal, tax, and accounting requirements

8. Children’s Privacy

  • Our Website is not intended for individuals under 18 years of age.
  • We do not knowingly collect personal data from minors.

9. Your Rights

You may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your data (subject to legal obligations)

Requests can be sent to: support@swathihomefoods.in

10. Third-Party Links

  • Our Website may contain links to third-party websites.
  • We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

  • We may update this Privacy Policy at any time.
  • Changes will be effective immediately upon posting on the Website.

12. Contact Us

For privacy-related queries:

📧 support@swathihomefoods.in

📞 +91-9441980079