Welcome to Swathi Home Foods! By using our website and services, you agree to the following terms and conditions. Please read them carefully before placing an order or using our platform.
1. General Information
- These Terms and Conditions govern the use of our website and the purchase of products, including pickles, vadiyalu, sweets, hots, powders, and spices.
- By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms.
2. Products and Services
- All products listed on our website are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
- The images of products on our website are for illustrative purposes only. While we strive for accuracy, actual product appearance may vary slightly due to handmade processes or packaging changes.
3. Orders and Payments
- Placing an Order: By placing an order, you confirm that all details provided are accurate and complete.
- Order Confirmation: Once your payment is processed, you will receive an order confirmation via email or SMS.
- Payment Methods: We accept secure online payments through credit/debit cards, UPI, and net banking.
- Order Cancellation: Orders cannot be canceled once they are shipped. For cancellations before shipment, contact us immediately at support@swathihomefoods.in.
4. Shipping and Delivery
- Delivery times may vary based on your location and chosen shipping method. While we strive to deliver on time, delays due to unforeseen circumstances (e.g., courier issues or weather conditions) may occur.
- Shipping fees, if applicable, will be calculated at checkout.
- For more details, please refer to our Delivery Information page.
5. Returns and Refunds
- Due to the perishable nature of our products, returns are only accepted for valid reasons such as damage during transit or incorrect items received.
- Refunds or replacements will be processed upon verification. For detailed terms, refer to our Return Policy.
6. User Responsibilities
- You agree not to misuse our website for fraudulent or unlawful activities.
- It is your responsibility to provide accurate shipping information and ensure availability to receive the package upon delivery.
7. Intellectual Property
- All content on our website, including logos, text, images, and product descriptions, is the intellectual property of Swathi Home Foods.
- Unauthorized use, reproduction, or distribution of any content from our website is strictly prohibited.
8. Limitation of Liability
- Swathi Home Foods is not liable for any damages arising from improper storage, handling, or use of our products after delivery.
- While we ensure the highest standards of quality, we cannot be held responsible for allergic reactions or health issues due to the consumption of our products. Please check the ingredients list before purchase.
9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Changes to Terms and Conditions
We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically.
11. Governing Law and Jurisdiction
These terms are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in [Your City/State].
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
- Email: support@swathihomefoods.in
- Phone/WhatsApp: +91-9441980079
- Address: Kothapet, Hyderabad
By accessing our website or purchasing our products, you agree to be bound by these Terms and Conditions. Thank you for choosing Swathi Home Foods!
