At Swathi Home Foods, we ensure that your favorite homemade delights are delivered fresh and on time, straight to your doorstep. Here’s everything you need to know about our delivery process:
Delivery Locations
- We deliver across India to major cities, towns, and rural areas.
- International shipping is available to select countries—please contact us for details on international delivery options.
Delivery Time
- Domestic Orders:
- Standard delivery: 5–7 business days.
- Express delivery: 2–3 business days (available in select locations).
Shipping Charges
- Domestic Shipping:
- Free shipping on orders above ₹999.
- For orders below ₹999, a nominal shipping fee will be applied based on the location and weight of the products.
Packaging
We use secure and eco-friendly packaging to ensure that our products remain fresh and intact during transit. Special care is taken to pack liquid items like pickles and delicate items like vadiyalu and sweets.
Order Tracking
Once your order is dispatched, you will receive an email or SMS with the tracking details. You can track the status of your delivery in real time.
Returns and Replacements
- If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
- Replacements or refunds will be processed after verifying the issue.
- Perishable items like pickles and sweets are non-returnable unless there is a quality issue.
Customer Support
For delivery-related inquiries, you can reach out to us:
- Email: support@swathihomefoods.in
- Phone/WhatsApp: +91-9441980079
Hours: Monday to Sunday, 9:00 AM – 7:00 PM
